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NRF Test Exam with 100% Correct Answers

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NRF Test Exam with 100% Correct Answers Off price retailers - Answer ️️ -Offer brand name merchandise at a discount (typically excess inventory, closeouts, and irregular items) Close out stores - Answer ️️ -Offer brand name merchandise at significantly lower price than manufacturer outlet stores - Answer ️️ -Off price store; owned by the manufacturer Pure play - Answer ️️ -Retailers started online and continue to do business that way Wholesale club - Answer ️️ -Sell p...

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NRF Exam 2 Questions with 100% Correct Answers Verified & Updated

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NRF Exam 2 Questions with 100% Correct Answers Verified & Updated Who is the most important person in a retail transaction? - Answer ️️ -Customer The overall impression someone gets of a busniess or product. - Answer ️️ - Company or Product Brand Uinque way employes interact with each other and customers - Answer ️️ - Company Culture Things that can happen as a result of poor cusomer service - Answer ️️ -- Loss of profit - Customers won't return - Tell others about thie...

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NRF Exam 3 Questions with Correct Answers | Verified & Updated

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NRF Exam 3 Questions with Correct Answers | Verified & Updated What do you need to consider when communicating with a customer? - Answer ️️ -Needs & Interests Examples of Non-Verbal Communication - Answer ️️ -Body Lanuage, Eye Contact, Voice/Tone, Handmotions, How close your standing Example of Compnay Policies - Answer ️️ -Attendance, Dress Code, Saftey, Technology, Scheduling, Customer Service Where do find company policies? - Answer ️️ -Employee or Company Hand...

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NRF Retail Industry Fundamentals Exam Questions with Correct Answers

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NRF Retail Industry Fundamentals Exam Questions with Correct Answers A retail business, owned by shareholders and have centralized decision making for their multiple store locations is called - Answer ️️ -corporation In the retail product cycle, what step comes after distribution and products? - Answer ️️ -selling What item is a retail product - Answer ️️ -car tire A large facility that manufacturers sent large quantities of product to then distributed to stores is called - A...

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NRF Certification Test Exam with 100% Correct Answers

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NRF Certification Test Exam with 100% Correct Answers brick-and-mortar - Answer ️️ -the presence of a physical storefront and face-to- face customer experiences closeout stores - Answer ️️ -off-price stores that offer an assortment of brand- name merchandise at a significant discount off the manufacturer's price commercial cue - Answer ️️ -advertising message that impacts purchase decisions comparison shopper - Answer ️️ -the customer who spends time searching for the b...

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NRF Customer Service Exam Study Guide with Complete Solutions

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NRF Customer Service Exam Study Guide with Complete Solutions A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants - Answer ️️ -Get to know what the customer wants Which of the following are appropriate reasons for following up with a customer? • You are curious whether a gift your customer purchased was well received • You ...

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NRF Customer Service Study Guide Part 1 (Questions and Answers)

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NRF Customer Service Study Guide Part 1 (Questions and Answers) A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants - Answer ️️ -Get to know what the customer wants Which of the following are appropriate reasons for following up with a customer? • You are curious whether a gift your customer purchased was well received • Yo...

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NRF Customer Service Exam Study Guide with Complete Solutions

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NRF Customer Service Exam Study Guide with Complete Solutions A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants - Answer ️️ -Get to know what the customer wants Which of the following are appropriate reasons for following up with a customer? • You are curious whether a gift your customer purchased was well received • You ...

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NRF Customer Service Study Guide part 2 With Complete Solutions

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NRF Customer Service Study Guide part 2 With Complete Solutions Keeping records about customer preferences: • Can help you provide more personalized service to returning customers • Will make customers suspicious of your ability to remember details • Requires an expensive computer system - Answer️️ - • Can help you provide more personalized service to returning customers Referring a customer to a competitor will likely result in: • The customer seeking you out for future ne...

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NRF Customer Sales & Service Exam Review with Correct Answers

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NRF Customer Sales & Service Exam Review with Correct Answers Retailing is comprised of all of the business activities that add value to the products and services customers buy. This includes: 1) merchandise assortment 2) packaging 3) customer service 4) All of the above - Answer ️️ -All of the above List the elements of the distribution channel in the correct order: Men Want Real Chics - Answer ️️ -Manufacturer, Wholesaler, Retailer, and Customer Ashley Furniture is an example...

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